Exchanges and Refunds
As majority of the stock on As I Am Fashion online is imported from U.S.A we do not offer refunds on pre-ordered stock as they carry expensive international shipping costs. We do offer refunds and exchanges on stock that is currently based in Australia. Please have a legitimate reason for wanting a refund such as wrong sizing or faulty item. We do not approve change of mind or that item did not arrive on time for an urgent occasion. All refund and exchange requests must be submitted within 14 days of receiving your order. Items must be in original brand new state, fragrance free and animal hair free. If they are not then your refund submission will be void. If an item you have received is faulty please notify us immediately and we will arrange a replacement. All refund and exchange items can be mailed to:
As I Am Fashion
33 Mungana Drive,
Upper Coomera, 4209
All refund and exchange requests can be emailed to:
To avoid disappointment please always measure yourself and compare to the designers size chart. We will always provide you with as much information about the item as possible and are happy to answer any questions you have.